Terms of Use
Last updated: 22 July 2025
Welcome to Braai Junction. By accessing or using our website (www.braaijunction.co.za), placing an order, or using any of our services, you agree to be bound by the following Terms of Use. Please read them carefully.
These Terms are governed by the laws of South Africa, including but not limited to the Electronic Communications and Transactions Act, 25 of 2002 (ECTA) and the Consumer Protection Act, 68 of 2008 (CPA).
1. Use of This Website
- You agree to use this website for lawful purposes only.
- You may not misuse, hack, or disrupt our website or services.
- We reserve the right to suspend or terminate access if you breach these terms.
2. Orders & Payment
- Orders are confirmed only once payment is successfully processed.
- We reserve the right to cancel orders due to stock shortages, technical errors, or payment failures.
- Prices, menu items, and delivery areas are subject to change without notice.
3. Delivery & Collection
- Delivery times are estimates and may vary due to external factors beyond our control.
- The risk of loss or damage passes to you upon delivery or collection.
- See our Delivery & Fulfilment Policy for full terms.
4. Refunds & Cancellations
- Refunds and cancellations are governed by our Refund & Returns Policy.
- Refunds are only processed for qualifying claims made within the specified timeframes.
5. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
- We do not guarantee uninterrupted or error-free operation of our website.
- You use our website and services at your own risk.
6. Privacy & Data Protection
- We collect and process your personal data in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
- See our Privacy Policy for details on how your data is handled.
7. Changes to These Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Continued use of our website or services constitutes your acceptance of the updated terms.
Contact Information
Website: www.braaijunction.co.za
Email (General & Delivery): info@braaijunction.co.za
Email (Refunds): refunds@braaijunction.co.za
Phone: +27 63 012 3319
Address: 55 Wynne Street, Fairfield Estate, Cape Town, 7500, Western Cape, South Africa